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  <title><![CDATA[Innovation Soars at The Hangar in Tech Square]]></title>
  <body><![CDATA[<p>The next invention to make flying more enjoyable could be found in Technology Square.</p>

<p>Delta is working with Georgia Tech students to develop innovative ways to improve overall operations and the customer experience.</p>

<p>Through Delta&rsquo;s global innovation center, called The Hangar, teams redesigned food and beverage carts to maximize storage space in the galleys. They developed a program to allow customers to pre-select on-board meals on some flights, guaranteeing their preferred entr&eacute;e will be available. Additional projects explore how to incorporate drones, autonomous vehicles and other forms of disruptive technology.</p>

<p>Delta opened the doors to The Hangar Tuesday to showcase some solutions developed over the past year.</p>

<p>&ldquo;For us, it&rsquo;s really about a vehicle and a new channel to innovate,&rdquo; said Gil West, Delta&rsquo;s chief operating officer. &ldquo;We&rsquo;ve got our normal channels within Delta to work and innovate, which do a great job &hellip; This gives us an agile type of development and innovation center that we&rsquo;re able to test ideas and fail and experiment.&rdquo;</p>

<p>The Hangar is one of 16 corporate innovation centers in Tech Square. Georgia Tech President G.P. &ldquo;Bud&rdquo; Peterson said these centers allow larger companies to access the Institute&rsquo;s talent and technologies, while also collaborating with the area&rsquo;s startup community.</p>

<p>&ldquo;The ecosystem that Bud and Georgia Tech have created here is just really powerful,&rdquo; West said.</p>

<p>A key part of that ecosystem is students like Veronica Young. Young, a senior majoring in industrial design, works in the center as a customer experience designer. She goes through each part of the customer experience with Delta and looks at how to make it better for the customer, as well as employees.</p>

<p>She&rsquo;s currently working on a project tied to the check-in process for the Delta Sky Club and flew up and down the East Coast, visiting different sky clubs.</p>

<p>&ldquo;I absolutely love my job,&rdquo; said Young, who is graduating Saturday and&nbsp;has been offered a full-time position with Delta. &ldquo;You are not treated like an intern because you are part of the team. They trust us to lead projects and figure it out.&rdquo;</p>

<p>While the innovation centers generate solutions for existing real-world challenges, they also identify potential future disrupters that will be need to be addressed.</p>

<p>As companies like Delta look for solutions to current and future problems, it&rsquo;s natural that they turn to Georgia Tech for help, Peterson said.</p>

<p>&ldquo;We&rsquo;ve got a bunch of really smart people that are looking for problems and Delta is looking for solutions,&rdquo; he said. &ldquo;This allows us to marry those problems with solutions.&rdquo;</p>
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      <value>2017-05-02T00:00:00-04:00</value>
      <timezone><![CDATA[America/New_York]]></timezone>
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      <value><![CDATA[Delta’s global innovation center in Georgia Tech’s Technology Square works to improve operations and the customer experience. ]]></value>
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      <value><![CDATA[<p>Delta&rsquo;s global innovation center in Georgia Tech&rsquo;s Technology Square works to improve operations and the customer experience.&nbsp;Delta is working with Georgia Tech students to develop solutions&nbsp;for real-world challenges.&nbsp;</p>

<p>&nbsp;</p>
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            <title><![CDATA[Delta Hangar Ribbon Cutting]]></title>
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            <title><![CDATA[President Peterson at Delta Hangar]]></title>
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            <title><![CDATA[Delta Hangar Panel Discussion]]></title>
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      <value><![CDATA[<p>For media inquiries about the innovation centers in Georgia Tech&rsquo;s Technology Square please contact Laura Diamond, <a href="mailto:laura.diamond@gatech.edu">laura.diamond@gatech.edu</a></p>

<p>For other information about the innovation centers, please contact Greg King, <a href="mailto:greg.king@gatech.edu">greg.king@gatech.edu</a></p>
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