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  <title><![CDATA[Administrative Services Center Expands Its Scope ]]></title>
  <body><![CDATA[<p>This summer, the Administrative Services Center (ASC) has welcomed several new teams into its portfolio as it continues to position itself as the one-stop shop for high-volume, administrative services while assisting in retooling resources for an improved user experience. Recently added teams include Audio Visual, Directory Services, and Technology Support Services (formerly the Enterprise Services Desk). ​&nbsp;</p>

<p>GTRI’s recruiting team was also integrated into the ASC in alignment with <a href="https://news.gatech.edu/news/2023/07/07/realignment-hr-functions-improve-employee-experience-gtri">Tech’s overarching people-focused strategy</a> to provide consistent HR services that support growth across all areas of the Institute.​&nbsp;</p>

<p>Employees can now contact the ASC for these services, where they will be greeted by a knowledgeable agent who will assist them with their question or issue. ​&nbsp;</p>

<h5>Contact the ASC</h5>

<p>1. You can navigate to the ASC portal at <a href="https://gatech.service-now.com/asc">asc.gatech.edu</a>&nbsp;to do the following:</p>

<ul>
	<li>Search for answers to your HR or IT questions</li>
	<li>Submit&nbsp;a service request or general help request</li>
	<li>Schedule a walk-in appointment</li>
</ul>

<p>2. You can also call the ASC at <strong>404.385.1111</strong> Monday through Friday</p>

<ul>
	<li>HR&nbsp;and Directory Services: 8 a.m. –&nbsp;5 p.m.</li>
	<li>Tech Support Services:&nbsp;8 a.m. –&nbsp;6 p.m.</li>
	<li>Audio Visual Services: 8 a.m. –&nbsp;9 p.m.</li>
</ul>

<p>3. You can even walk-in for an appointment Monday through Friday</p>

<ul>
	<li>HR support at 500 Tech Parkway: 8 a.m. –&nbsp;5 p.m.</li>
	<li>Tech Support Services at Clough Undergraduate Learning Commons: 8 a.m. –&nbsp;6 p.m.&nbsp;</li>
</ul>

<p>You are invited to explore the ASC at <a href="https://gatech.service-now.com/asc" rel="noreferrer noopener" target="_blank">asc.gatech.edu</a>.&nbsp;</p>
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      <value>2023-06-30T00:00:00-04:00</value>
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      <value><![CDATA[This summer, the Administrative Services Center has welcomed several new teams into its portfolio as it continues to position itself as the one-stop shop for high-volume, administrative services.]]></value>
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      <value><![CDATA[<p>This summer, the Administrative Services Center has welcomed several new teams into its portfolio as it continues to position itself as the one-stop shop for high-volume, administrative services while assisting in retooling resources for an improved user experience.</p>
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      <email><![CDATA[rpocklington@gatech.edu]]></email>
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      <value><![CDATA[<p>Rachael Pocklington<br />
Institute Communications</p>
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